This data set contains service request data from the 311 call center in Kansas City, MO. In March 2021, Kansas City began transitioning to a new record management system for 311 requests, and has created a new dataset published under the name 311 Call Center Reported Issues: https://data.kcmo.org/311/311-Call-Center-Reported-Issues/d4px-6rwg.

This dataset will continue to be updated as departments close service requests in the previous system and will be maintained as an archive dataset after the system is no longer in use.

This is the most current information as of the date of upload. This provides the user the ability to view the most current crime information within Kansas City, Missouri. The displayed information is the most current information from the data source as of the date of upload. The data source is dynamic and therefore constantly changing. Changes to the information may occur, as incident information is refined. While the Board of Police Commissioners of Kansas City, Missouri (Board) makes every effort to maintain and distribute accurate information, no warranties and/or representations of any kind are made regarding information, data or services provided. The Board is not responsible for misinterpretation of this information and makes no inference or judgment as to the relative safety to any particular area or neighborhood. In no event shall the Board be liable in any way to the users of this data. Users of this data shall hold the Board harmless in all matters and accounts arising from the use and/or accuracy of this data.

This is call center data from MyKCMO for Solid Waste Services. Detailed work order data and resolution of requests may not be found in this system as this represents 311 requests only; for more information see those specific departments.

This data goes back to March 2021, when MyKCMO replaced the City's PeopleSoft call center software.

This is the new 311 call center data from MyKCMO, which replaced PeopleSoft CRM on March 4th, 2021. For now this dataset is updated manually, several times a day.

For older data from PS CRM, please see https://data.kcmo.org/311/311-Call-Center-Service-Requests-2007-March-2021/7at3-sxhp

Property violations (Chapter 56/48 of the Kansas City Code of Ordinances) are primarily residential, exterior violations that are seen to create nuisances, danger, or otherwise detract from the health and safety of the neighborhood in which they occur. Inspectors follow a process to inspect, advise of violations, reinspect, and take enforcement actions if necessary

This is the new 311 call center data from MyKCMO, which replaced PeopleSoft CRM on March 4th, 2021. For now this dataset is updated manually, several times a day.

For older data from PS CRM, please see https://data.kcmo.org/311/311-Call-Center-Service-Requests-2007-March-2021/7at3-sxhp